Frequently asked questions

Why a subscription?

First of all because the subscription is free. Furthermore, Frantoio Nutile offers a vast choice of articles, at the same time presenting its products with competitive prices.

Frantoio Nutile utilizes a technology that makes your purchases faster, and it also follows its clients after the purchase with personalized assistance systems.

How do I order the goods?

Online, by telephone (Mon-Fri between 09:00-19:00) on +39 (0)825 982227, or by email to ordini@frantoionutile.it.

Is it possible to buy a product that is not present on the catalogue?

Certainly. The catalogue of Frantoio Nutile is frequently updated based on availability. Furthermore, it is possible to contact Frantoio Nutile to request the products that are not readily visible on the catalogue.

Can I delete an order?

Yes. You just need to promptly contact our Customer Care by calling on +39 (0)825 982227, or sending an email to ordini@frantoionutile.it.

What are the available payment methods?

The available payment methods are:

  • Bank Transfer
  • Credit Card
  • PayPal

Is it possible to return the products?

Certainly. In this case the client must present a return request writing an email to ordini@frantoionutile.it; following this request, he will receive the instructions to proceed with a return.The return request can be made directly to Frantoio Nutile indicating the reasons of the request quoting the references on the invoice. It will be then submitted for consideration and will need to be explicitly authorized by the representative of Frantoio Nutile. The return of the goods will be made according to availability and can be subject to curtailment in cases in which it is:

  • open;
  • declared to be not open while in reality it is;
  • in cases it comes back over 7 days from the release of the return authority.

The returned goods must be returned in perfect conditions in the original packaging and must be sent in free port to our premises.

The return address for the goods is:

Frantoio Nutile
Contrada Cerreto 9
83030 Lapio (AV)

How much will home delivery cost?

Shipping costs varies based on payment methods and chosen delivery place (home delivery or picked up from our warehouse). Furthermore, the total of the costs varies based on weight, quantity and loading gauge of the goods.

In any case, these expenses are calculated automatically from the system and will be shown in the order confirmation, so to guarantee our clients the maximum transparency by specifying the total order costs before confirming the order.

How long does it take for delivery?

Delivery times may vary based on the product.

Is personal data confidentiality protected?

Yes. Frantoio Nutile protects and respects its clients’ privacy, in accordance with the current legislation in the field of safeguard of personal data (L. 675/96 and D.Lgs no. 196 of 30/06/2003).

Technical prerequisites to utilize Frantoio Nutile

To display correctly the informative pages of Frantoio Nutile, as well as to subscribe, you must use a browser that supports JavaScript and accepts cookies. In any way, in case of any problem in displaying or completing an order, you can contact our Customer Services via email on ordini@frantoionutile.it or callin on +39 (0)825 982227.

Monocultivar Ravece
Monocultivar Ravece
from 9,00 €

... extra virgin olive oil reduces bad cholesterol and facilitates the transport of vitamins

Our extra virgin
Our olives
Our olives

The different cultivars that blend in our extra virgin olive oil